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Appraisals

By Chase Pursley
• 4 articles

Order Forward

You can forward your AMC, lender, and other order request emails straight into Appraisal Inbox by sending them to [email protected] (yes, that is .email, not .com!) and Appraisal Inbox will do a little magic 🪄 and automatically add the order - meaning you no longer have to manually enter it! No more copy-paste tango, email juggling, or time-wasting double entry. Simply forward your order emails into Appraisal Inbox. Providers While Portal Push can handle just about any provider email format as long as it contains the import fields like subject property address, client information, etc - it has been tuned for the following: - AppraisalPort - AppraisalScope - Connexions - Dwelling Blocks - EVO (GlobalDMS) - Mercury - NAS (Nationwide Appraisals Services) - PropertyRate - Realwired - RIMS/Exactbid - Stewart Valuation Intelligence - ValueLink (AMS & Connect) - ValuTrac - VA (Veterans Administration) What's missing? Having issue or data not mapping correctly? Let us know at [email protected] Note: There's a few setup requirements and other things to note: Steps Step 1 The person who forwards the appraisal order must be a user (Team Member) in Appraisal Inbox. That’s how we match the order to your account. Step 2 The original sender (i.e., the AMC/lender/client) should be a Contact belonging to a Client in your account. If not, we’ll automatically set them up for you. Step 3 If the Client from the order email already exists in Appraisal Inbox, their name must match exactly or duplicates may be created. This is very important! Note: Steps 2 and 3 are optional, but if you skip them, you may end up with duplicate Clients! Example Usage If orders come from Awesome AMC ([email protected]), add “Awesome AMC” as a Client (if they aren’t already). Then add a new Contact under that Client using the order email address and set their type to “Orders.” Direct Email You can also compose a new email directly to [email protected] when you don't have an existing email to forward. This is helpful in situations where you have an engagement letter or similar document that contains the order details, but not via an email via a client (for example, one you downloaded from a file store or client portal). How it works 1. Compose a new email to your Order Forward address 2. Include order details in the email body and/or attach a PDF (such as an engagement letter) 3. Send the email and Appraisal Inbox will parse the details and create the order Tips - Be sure details like property address, client name, fee, and due date are included - PDF attachments with engagement letters are automatically parsed for order information - Notes can be added above the order details, just like with forwarded emails Bonus Assign Appraisers You can automatically assign appraisers by CC’ing them before forwarding the email. Keep in mind that since this is a CC (carbon copy), the assignees will receive a copy of the original order email. Add Notes When forwarding the order email, anything you write above the forwarded email body will be added to the appraisal order’s Notes tab. Auto-forward If you want to automate the process even further, you can set up rules in your email client to automatically forward order emails to [email protected]. Instructions below: - Use rules to automatically forward messages - How to Automatically Forward Specific Emails in Gmail

Last updated on Jan 14, 2026

Portal Push

Portal Push lets you take an appraisal order you’re viewing inside Lender/AMC/portal website and push the order details into Appraisal Inbox. It also saves the portal order link so you can easily jump back and forth between the portal from Appraisal Inbox and vice-versa. Supported portals Portal Push is currently tuned for: - Accurate Group - Appraisal Port - Appraisal Scope - Mercury - Reggora - Spurams - ValueLink Connect - ValueTrac What’s missing? Need another portal supported, or seeing fields not mapping correctly? Email us at [email protected]. Browser compatibility Portal Push works in: - Google Chrome - Brave - Microsoft Edge - Other Chrome-based browsers (Chromium) Note: You If using a browser other than Chrome, you may need to allow extensions from other stores if prompted during installation. Install Step 1: Install the extension 1. Find Portal Push in the Chrome Web Store: Portal Push 2. Click Add to Chrome (or the equivalent in Brave/Edge). 3. Confirm installation when prompted. 4. Log you will be prompted after attempting your first push or you can log in by clicking the gear icon (⚙️) in the lower right hand corner then using your Appraisal Inbox username and password: Step 2: Pin Portal Push (recommended) 1. Click the Extensions icon (puzzle piece) in your browser toolbar. Pinning the extension is recommended so it’s always one click away: How To Pin A Chrome Extension Find Portal Push | Appraisal Inbox. 2. Click the Pin icon. Use Portal Push Push an order into Appraisal Inbox 1. Log into your portal (Accurate Group / Appraisal Port / Mercury / etc.). 2. Open the specific order’s details page. You must be logged into the Lender/AMC portal in your browser and viewing an order details page (not just a queue/list of orders). 3. Click the Portal Push extension icon. 4. Click Push Order to Appraisal Inbox 5. Wait a few moments as your order is processed. Do no close the tab or extension until complete. When completed, you can click Open Order in Appraisal Inbox. What gets pushed into Appraisal Inbox Portal Push reads the order page and maps the available data into the appropriate order fields in Appraisal Inbox. This commonly includes: - Subject property details (such as address) - Client / ordering party information (when available on the page) - Order/assignment instructions and other portal-provided fields In the current version of Portal Push, data can only be pushed once and it does not handle when details are updated in the client portal. In future versions, we plan to allow syncing updates as well as working in conjunction with Order Forward. Please let us know how you think we can improve Portal Push! Portals change layouts and field labels, which can affect mapping. Email [email protected] with: - Portal name and full link to the order you tried to push - What fields were missing/incorrect - A screenshot of the order pag

Last updated on Feb 02, 2026

Tags

Tags let you label and organize your appraisals with custom categories like "Inspected" or "Read For Review" or any other labels you might need which are not already covered by existing categories or types. Create org-wide tags your whole team can use, or personal tags visible only to you — then filter your appraisal list to find exactly what you need. Creating Tags You can create tags in two places: directly on an appraisal, or in your account settings. From an Appraisal 1. Open an appraisal and look for the tag area in the header — you'll see any existing tags displayed as colored chips next to the appraisal type info 2. Click the add tag button (the tag-plus icon) to the right of the existing types/categories 3. Choose an existing tag from the dropdown, or type a new name to create one on the spot 4. Pick a color by clicking the color square to the left of the tag name 5. Toggle Private if you want this tag visible only to you and no one else on your team 6. Click the save icon to create the tag and assign it to the appraisal From Settings 1. **Navigate to **Settings > Appraisal Settings 2. Scroll to the Tags section 3. Click the add tag button to create a new tag 4. Enter a name, pick a color, and save Tags created in settings are available across all appraisals in your organization. This is a great way to set up your tagging system before you start using it. 🧠 Tip: Set up your most-used tags in settings first, then your team can quickly assign them from any appraisal. Org-Wide vs. Personal Tags - Org-wide tags are visible to everyone on your team. Any team member can assign or remove them from appraisals. Only account owners and full-access team members can create, edit, or delete org-wide tags. - Personal tags (marked with a lock icon) are visible only to you. Other team members won't see your personal tags on appraisals — they're great for your own tracking without cluttering things up for everyone else. 📝 Note: You can have both an org-wide tag and a personal tag with the same name — they're tracked separately. Assigning and Removing Tags Assign a Tag 1. Open the appraisal you want to tag 2. Click the add tag button in the header 3. Select a tag from the dropdown or create a new one Tags appear as colored chips in the appraisal header. Personal tags show a small lock icon so you can tell them apart at a glance. Remove a Tag 1. Open the appraisal 2. Click the X on the tag chip you want to remove Tags on the Appraisal List Tags show up right on the appraisal list so you can see your labels without opening each appraisal. Tag chips appear after the appraisal type information (property type, purpose, etc.) on each row, displayed in their assigned colors. Filtering by Tag Use the Tag filter to narrow your appraisal list to just the appraisals that matter: 1. Click the filter button in the toolbar above the appraisal list 2. Select Tags from the filter options 3. Choose one or more tags from the dropdown The list updates immediately to show only appraisals with the selected tags. When you select multiple tags, only appraisals that have all of the selected tags are shown. 🧠 Tip: Combine the tag filter with status tabs for even more focused views — for example, filter by "Rush" then click In Progress to see only active rush appraisals. Notes & Tips - Colors matter: Choose distinct colors for your most-used tags so they're easy to spot at a glance on the appraisal list - Personal tags stay private: Even though personal tag IDs exist in the system, other team members will never see your personal tag names or colors — they're completely hidden from other users' views - Tag names are unique per scope: You can't create two org-wide tags with the same name (case-insensitive), but you can have a personal tag that matches an org-wide tag name - Who can manage org tags: Account owners and full-access team members can create, edit, and delete org-wide tags. All team members can create and manage their own personal tags

Last updated on Mar 15, 2026

Tasklists

Tasklists allow you to build custom workflows for tracking the steps involved in the appraisal process. Set up templates that automatically apply to new appraisals, or add them manually as needed. Setting Up Tasklist Templates Templates are reusable checklists you create once, then apply to appraisals automatically or manually. You can configure and use multiple tasklists per appraisal if required. After configuring tasklist templates, in automatic mode - they will only apply to new appraisals going forward. But you can still manually add them on the appraisal tasklist tab view. Choose a Mode 1. Navigate to Settings > Appraisal Settings 2. Find the Tasklists section 3. Select a mode from the dropdown: - Automatically create tasklists from templates — the right template is matched and applied whenever a new appraisal is created - Manually add tasklists from templates — you choose which template to apply from the appraisal's Tasklist tab - Tasklists disabled — hides the Tasklist tab entirely (this is the default setting) 📝 Note: If you switch to disabled, any appraisals that already have tasklists will still show the Tasklist tab so you don't lose existing work. Create a Template 1. Click "Add Tasklist Template" 2. Enter a name for the template (e.g., "Residential Purchase Checklist") 3. Set matching criteria to control when this template applies: - Property Type — All, Residential (with sub-type like Single Family), or Commercial (with sub-type) - Appraisal Purpose — All, Purchase, Refinance, or others - Loan Type — All, Conventional, FHA, VA, etc. - Report Type — All, Form, Desktop, Narrative, etc. 4. Add your tasks — click Add Task, type a description, and drag to reorder 5. Click Save 🧠 Tip: The more criteria you set, the more specific the match. A template set to "Residential + Purchase + FHA" will be chosen over one set to just "Residential" when an appraisal matches all three. Assign a Template to a Team Member or Role If your organization has multiple team members, you can auto-assign an entire template so that when a specific person is added to an appraisal (or even just a role without a specific team member being selected), their tasklist is created automatically. 1. In the template form, scroll to the Auto-Assign section 2. Select a specific team member, an optional role (e.g., Reviewer), or both 3. Save the template When a team member matching that assignment is added to an appraisal, the template's tasklist is created and all its tasks are assigned to that person. 📝 Note: Setting a template-level auto-assign clears any individual task assignments on that template. Use one or the other — not both. Assign Individual Tasks Within a Template If you don't use template-level auto-assign, you can pre-assign specific tasks to different team members: 1. Hover over a task in the template 2. Click the assignee icon that appears 3. Select a team member When the template is applied to an appraisal, those individual assignments carry over. Customize Task Colors Each task can have a color to help you visually organize your workflow: 1. Click the color dot next to a task (or hover to reveal it) 2. Pick a color from the palette or enter your own custom hex code Colors appear as indicators next to each task in both settings and the appraisal view. How Templates Match Automatically When your mode is set to automatic, the system scores each template against the new appraisal's characteristics. Each matching criterion (property type, sub-type, purpose, loan type, report type) earns a point. The highest-scoring template wins. If no template matches, the default template is used as a fallback. A default template is created automatically when your account is set up — you can edit it anytime. In the template list, the When column shows which rules each template uses, so you can see at a glance how your templates are configured. Using Tasklists on an Appraisal The Tasklist Tab Open any appraisal and click the Tasklist tab. What you see depends on your mode and whether tasklists exist: - Automatic mode: Your matched tasklist is already there, ready to work through - Manual mode (no tasklist yet): You'll see your available templates — pick one or start with a blank tasklist - Manual mode (tasklists exist): Your tasklists are shown, with an Add Tasklist button to add more Working With Tasks - Complete a task — click the checkbox next to it - Edit a description — click the text or the pencil icon, then press Enter to save - Reorder tasks — drag using the handle on the left - Assign a task — hover and click the assignee icon, then select a team member - Set a due date — hover and click the calendar icon - Delete a task — hover and click the trash icon - Add a task — click the Add Task button below the task list Managing Multiple Tasklists An appraisal can have more than one tasklist (e.g., one for the appraiser's workflow, another for a reviewer). Each appears as a collapsible section with its own progress bar and task count. - Reorder sections — drag tasklist headers to rearrange - Rename a tasklist — click the pencil icon on the section header - Add another tasklist — click Add Tasklist below existing sections and pick a template (templates already applied are excluded) - Delete a tasklist — click the trash icon on the section header 🧠 Tip: When you have multiple tasklists, completed ones auto-collapse so you can focus on what's still in progress. Quick Task Management From the Appraisal List You don't have to open every appraisal to check on tasks. On the appraisal list view, look for the tasklist icon with a count (e.g., 3/6) on each row. - Hover over the tasklist icon to see a popover with your remaining tasks, grouped by tasklist - Click a task checkbox in the popover to mark it complete — right from the list view - Click a tasklist name in the popover to jump directly to that appraisal's Tasklist tab Filter Appraisals by Tasklist Need to see all appraisals using a specific workflow? You can filter the appraisal list by tasklist template. 1. Click the Filter button in the toolbar above the appraisal list 2. Select Tasklist from the filter menu 3. Choose a tasklist template from the dropdown (e.g., "Purchase Appraisal Tasks") 4. The list updates immediately to show only appraisals that have that tasklist applied 🧠 Tip: Combine the tasklist filter with status tabs to narrow things down further — for example, filter by "Purchase Appraisal Tasks" then click the In Progress tab to see only active purchase appraisals. Notes & Tips - Calendar sync: If you or your team members have a connected Google or Microsoft calendar, tasks with a due date and assignee automatically sync as calendar events. Changes flow both ways. - Imports: When appraisals are imported via CSV, automatic templates are applied and then cleaned up since imported appraisals are typically historical. - Switching modes: You can change modes at any time. Existing tasklists on appraisals are preserved — only future behavior changes. - Who can manage templates: Account owners and full-access team members can create and edit templates. All roles can view and complete tasks. - The tab is always accessible if tasks exist: Even if you later disable tasklists, any appraisal that already has tasks will keep its Tasklst tab visible.

Last updated on Mar 15, 2026